Job description
We are currently recruiting to fill open full-time Patient Transportation Technicians positions at our work location indicated below:
Westlake (Los Angeles)
- Work 1 24-hour shift and 2-8-hour shifts per week.
Employment Status:
- Full-time
Job Summary:
Under the direction of the Director, Manager, Supervisor, Dispatcher, and/or Transport Leads, performs a variety of tasks including but not limited to:
Transporting patients from department to department and to and from diagnostic procedures
Escorting patients after discharge, if needed
Assisting in the deposition of patients to the mortuary
Moving, lifting, and positioning patients
Maintaining, cleaning, and preparing equipment including but not limited to gurneys, wheelchairs, isolletes, bassinets, cribs, and supplies required to perform tasks
Assembling frame and trapeze on patient beds for transfers
Assisting with the delivery of equipment, if time allows
Returning pages/phone calls promptly
Meeting the productivity measures and benchmarks set by the Hospital
Performing related duties as assigned and/or requested for all transport needs
EXPERIENCE/QUALIFICATIONS:
Previous transportation of patients preferred, but not required
EDUCATION:
High school equivalent or comparable experience preferred
Required Certificaitons / Permits:
- Current BLS card.
- Must complete and maintain LA County Fire Card certification at the time of hire or within the first 30 days of employment
DUTIES AND RESPONSIBILITIES ( These are the essential job functions for this position. The essential functions of this job include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others):
PATIENT CARE RESPONSIBILITIES :
Being flexible to changing systems
Transports patients, which include neonates, pediatrics, adolescents, adults, and geriatric patients, to and from diagnostic procedures (Radiology, Ultrasound, CAT Scan, Radiation Therapy, and G.I. Lab) and from clinical unit to clinical unit.
Is knowledgeable in transferring safely all types of patients, from neonates to geriatrics, critical to non-critical, including equipment such as I.V. pumps, traction, cardiac monitors, oxygen tanks, etc.
Maintains full and functioning oxygen tanks for use during transportation of patients.
Cross-trains to perform all types of transports including but not limited to house, radiology, and perioperative transports
Maintains ongoing, clear communication to patients and staff.
Functions as a resource to visitors, physicians, and staff, greeting them promptly and courteously with eye contact and a pleasant expression and tone of voice.
DEPARTMENT RESPONSIBILITIES:
Maintains gurneys, wheelchairs, and information technology clean and in good working order
Delivers STAT requisitions
Communicates to the Supervisor any needs for operational maintenance or repair of equipment.
Retrieves and delivers equipment needed for patient care
Attends and participates in staff meetings and in-services and attends all mandatory classes and meetings
Maintains a neat, organized and safe environment for patients and staff
Collaborates by working with others to achieve unit and organizational goals
SERVICE EXCELLENCE:
Interacts well with co-workers, physicians, guests, patients, and significant others.
Demonstrates tact, diplomacy, and sensitivity in communications.
Participates and assists in Quality Improvement activities as assigned.
Responds promptly to request, problems, and questions from physicians, staff, patients, and visitors.
Exhibits appropriate phone protocol (answers phone calls promptly) and is courteous and helpful.
Contributes to the team effort, offers constructive suggestions rather than complaints.
Maintains hospital/department/work area in a neat, clean and orderly manner.
Promotes a positive work environment as evidenced by:
Demonstrates a professional, supportive attitude for the department staff
Being receptive and responsive to new ideas
The following job accountabilities are not unique to this particular job but are common to all jobs at the company:
Complies with company policies and procedures on customer satisfaction and service excellence. Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large. Conducts self in a professional, respectful and courteous manner during all interactions. Works effectively and collaboratively with others toward common goals.
Communicates accurately, honestly, supportively, and on time with department and interdepartmental team members. Demonstrates effective business writing and oral communication skills, handwriting is clear and legible.
Participates in operational aspects of the department, and maintains/participates in performance improvement activities within the department.
Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety, and security management), infection control (standard precautions, TB Exposure Control Plan, Bloodborne Pathogen Exposure Control Plan).
Demonstrates knowledge of and follows safety practices. Understands the importance of safety, including patient safety in the workplace. Maintains a safe environment for self and others.
Actively participates in the Patient Safety Program, including event reporting. Identifies sentinel events/near misses and responds per defined organization processes. Participates in education activities and process implementation. Demonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers, and visitors.
The above statements reflect the essential functions considered necessary to describe the principle content of the job. They are not intended to be a complete statement of all work requirements or duties that may be inherent in the job.
WORK ENVIRONMENT:
Primarily an inside building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites.
Fast and continuous work pace with a variable workload.
Frequent contact with staff and the public under a variety of circumstances. Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients, and patient families, employees and applicants of all socio-economic levels from a diverse cultural and ethnic population.
Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death.
Handles emergency/crisis situations in accordance with Hospital policy.
Answers phones or pages; may carry a beeper/pager, and/or use a two-way radio.
Occasional travel may be required.
A potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy, or equipment with/without moving parts.
NOTICE: On August 12, 2021, the Health Officer of Los Angeles County issued a Public Health Order requiring all EMS workers to be fully vaccinated for COVID-19 on or before 9/30/21. We are required to comply with this order. Therefore, we are now requesting applicants’ to provide proof of vaccination, or proof of a qualified exemption, at the time of the conditional offer.